Privacy Policy

1. Introduction

Vectus Automation ("Vectus," "we," "us," or "our") operates the website vectusautomation.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Website, contact us, apply for careers opportunities, or otherwise interact with us.

We are a global product engineering and innovation company. We are committed to protecting personal data and processing it in accordance with applicable privacy and data protection laws, including the EU General Data Protection Regulation ("GDPR"), the UK GDPR, the California Consumer Privacy Act as amended by the CPRA ("CCPA/CPRA"), India's Digital Personal Data Protection Act, 2023 ("DPDPA"), and other relevant national and regional laws.

This Policy applies to visitors, prospective clients, business contacts, job applicants, and other individuals whose personal data we process through the Website. It does not apply to personal data processed under separate contractual agreements for engineering services, which are governed by applicable service agreements and data processing terms.

2. Data Controller

For the purposes of applicable data protection law, the data controller responsible for your personal data is:

Vectus Automation
#4844, Road No. 18, MIG Phase 2, Vidhyutnagar
Medak, Telangana, India - 502032
Email: contact@vectusautomation.com

Where required by law, we may appoint a representative in the European Economic Area ("EEA") or the United Kingdom. Requests relating to data protection may be submitted using the contact details above with the subject line "Privacy Request."

3. Personal Data We Collect

We may collect the following categories of personal data:

• Identity and contact data: name, job title, company name, email address, telephone number, and postal or business address.
• Communication data: messages, inquiries, and other content you submit through contact forms, email, or other channels.
• Professional data: résumé/CV information, employment history, qualifications, and career interests submitted via our Careers page or email.
• Technical and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, session duration, and similar analytics data.
• Cookie and tracking data: information collected through cookies, pixels, and similar technologies as described in Section 7.

4. How We Use Personal Data

We use personal data for the following purposes:

• To respond to inquiries, demo requests, and business communications.
• To evaluate and process job applications and recruitment activities.
• To operate, maintain, secure, and improve the Website and user experience.
• To send relevant information about our engineering services where permitted by law and subject to your preferences.
• To comply with legal obligations, enforce our terms, and protect our rights and those of others.
• To analyse aggregated or anonymised usage trends to improve our content and digital presence.

5. Legal Bases for Processing (GDPR & UK GDPR)

Where GDPR or UK GDPR applies, we rely on one or more of the following legal bases:

• Consent — where you have given clear consent, for example to receive marketing communications or to the use of non-essential cookies.
• Contract — where processing is necessary to respond to your request or take steps prior to entering into a contract with you or your organisation.
• Legitimate interests — where processing is necessary for our legitimate business interests, such as operating the Website, securing our systems, and developing our services, provided your interests and fundamental rights do not override those interests.
• Legal obligation — where processing is required to comply with applicable laws and regulations.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enable essential Website functionality, remember preferences, and understand how visitors use our site. Cookies may be session-based or persistent.

Where required by law, we will obtain your consent before placing non-essential cookies. You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality.

We may use analytics services to collect aggregated usage statistics. When third-party analytics or marketing tools are implemented, this Policy will be updated accordingly.

7. Sharing and Disclosure

We do not sell personal data. We may share personal data with:

• Service providers and processors who assist with hosting, email delivery, analytics, recruitment, IT security, and Website operations, subject to appropriate contractual safeguards.
• Professional advisers such as lawyers, auditors, and insurers where necessary.
• Regulatory authorities, courts, or law enforcement when required by law or to protect legal rights.
• Affiliates or successor entities in connection with a merger, acquisition, or corporate reorganisation, subject to this Policy.

8. International Data Transfers

Vectus Automation is headquartered in India and serves clients globally. Personal data may be transferred to, stored in, or accessed from countries outside your country of residence, including India, which may have different data protection standards.

Where personal data is transferred from the EEA, UK, or Switzerland to countries not recognised as providing adequate protection, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or UK authorities, supplementary measures where required, and data processing agreements with recipients.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Contact inquiry data is typically retained for the duration of the business relationship and for a reasonable period thereafter for record-keeping. Recruitment data is retained in accordance with applicable employment laws. Technical logs may be retained for a limited period for security and analytics purposes.

10. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — to request confirmation of whether we process your data and to obtain a copy.
• Rectification — to request correction of inaccurate or incomplete data.
• Erasure — to request deletion of your data in certain circumstances.
• Restriction — to request limitation of processing in certain circumstances.
• Data portability — to receive your data in a structured, commonly used format where applicable.
• Objection — to object to processing based on legitimate interests or for direct marketing.
• Withdraw consent — where processing is based on consent, to withdraw it at any time without affecting prior lawful processing.
• Opt-out of sale/sharing (CCPA/CPRA) — we do not sell personal information; California residents may contact us to confirm or exercise related rights.
• Non-discrimination — we will not discriminate against you for exercising privacy rights under applicable law.
• Nominated representative (DPDPA) — where applicable under Indian law, you may appoint a nominee to exercise rights on your behalf in the event of death or incapacity.

To exercise your rights, contact us at contact@vectusautomation.com with sufficient information to verify your identity. We will respond within the timeframe required by applicable law (typically within 30 days under GDPR, or 45 days under CCPA where applicable).

If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EU supervisory authorities is available from the European Data Protection Board. UK residents may contact the Information Commissioner's Office (ICO).

12. Children's Privacy

Our Website and services are directed at business professionals and are not intended for individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

13. Third-Party Links

The Website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the Policy was last revised. Material changes will be posted on this page. We encourage you to review this Policy periodically.

15. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Vectus Automation — Privacy
Email: contact@vectusautomation.com
Address: #4844, Road No. 18, MIG Phase 2, Vidhyutnagar, Medak, Telangana, India - 502032